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Policies

Last Updated: November 2, 2023

OVERVIEW 

Welcome to KittyMeowBoutique.com, a Web site ('Site') of Kitty Meow: A Creative Boutique ('we' or 'us'). We respect the privacy of those who access and/or use the Site ('you', 'your', 'user' or collectively 'users') and are committed to protecting the personally identifiable information we collect. By using this website, you agree to the following terms, conditions, and privacy policies. It is your responsibility to read them carefully before using this website. 

WHAT WE DO

We are a company that sells paper goods and stationery, both retail and wholesale, and provides education in regards to creative businesses. We also manage opt-in email lists in return for free content and designs. 

REFUNDS AND EXCHANGES 

If for any reason you are unhappy with your order, please return items within 30 business days of receiving item to the address below. Once items are received and confirmed are in good, reselling condition, you will receive a refund on those items - minus any shipping charges. Customer pays shipping on returns and is responsible for their own shipping labels. Returns not accepted after 30 days of receiving item.

Returns mailed to:
Kitty Meow HQ
15507 S. Route 59 • Suite 105
Plainfield, IL 60544
 
If you receive your order, and it was damaged during shipping customer must reach out within five business days of receiving order to hello@kittymeowboutique.com. Order will be replaced with photo proof of damage.

SHIPPING

All orders will be shipped out within 2-3 business days of order being submitted. If for any reason an item is out of stock or there is a hold up with your order, customer will be notified immediately via the email address the order was purchased with. 

You will receive an email confirmation of your order as soon as order is placed.

An additional email confirmation with package tracking will be sent immediately following order being shipped. 

Please check your spam folder if you do not receive these confirmation emails.

Email hello@kittymeowboutique.com with any questions or concerns.

International Customers
Any additional fees that are in inquired through buyer's country's customs law will be at the expense of the buyer. Site does not take responsibility for any additional customs fees. Please check with your country's shipping laws before purchasing.

Digital Products
All digital products will be emailed immediately to the email address the order has been placed with. 
Please check spam if you do not receive email confirmation.
You will receive no physical items with digital products - only the digital file. 

INTELLECTUAL PROPERTY

All images, copy, designs, graphics, trademarks, and service marks are owned by and property of Kitty Meow: A Creative Boutique, or the attributed party. It is a violation of federal law to use any Kitty Meow: A Creative Boutique intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so. This includes asking for financial damages are/or an injunction forcing you to stop using our intellectual property immediately. 

You may use our intellectual property with clear and obvious credit back to our site, as well link back to the page where the materials, designs, images, text, quote or post is located when it is appropriate to do so. However, you may never claim any of our intellectual property as you own or your unique creations, even with attribution. 

CHANGES TO THIS POLICY

If this Privacy Policy changes, we will post all changes in an amended version with a new "Last Updated" date at the top of this Privacy Policy.

INFORMATION THAT WE COLLECT 

We collect and manage two types of information. The first type is personal information that you actively choose to disclose ("Active Information") and the second type is anonymous aggregate information collected in a manner not visible to you or others visiting the Site ("Passive Information").

a. Active Information. Examples of personally identifiable information that you provide to us may include your first and last name, address, email address and telephone number. In providing Active Information, you consent and agree to being contacted with information related to your inquiry and/or information regarding our or third parties' products and services. If you provide personally identifiable information to us, you may later elect to have that information deleted from our files, or kept from being used by us for purposes other than for the service requested, by following the opt-out procedures set forth below.

b. Passive Information. We record information relating to your use of the Site, such as the information you click on, your browser type, IP address, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We may also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.

HOW COLLECTED INFORMATION IS USED 

We do not share or sell the Active Information you provide to us. However, we may share Passive Information to our marketing partners and affiliates to provide you with commercial products that may be of interest. We also use this information to better target content in an effort to create a more personally relevant experience.

USE OF AUTOMATIC DATA COLLECTION TECHNIQUES 

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Site, including traffic data, location data, logs and other communication data and the resources that you access and use on the Site. 
  • Information about your computer and internet connection, including your IP address, operating system and browser type. The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:
  • Estimate our audience size and usage patterns. 
  • Store information about your preferences, allowing us to customize our Site according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Site.
  • The technologies we use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Non-registered users may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site. 

DO-NOT-TRACK POLICY FOR CALIFORNIA USERS 

We may collect your personally identifiable information while your Web browser's "do-not-track" features - or other mechanisms that provide choice regarding the collection of personally identifiable information about consumers' online activities - are activated. Further, while using our Site, third parties may collect personally identifiable information relating to your online activities when "do-not-track" technologies and similar mechanisms are activated.

INFORMATION DISCLOSURE 

We reserve the unequivocal right to release all your information, to the maximum extent permitted by law in the event that: (i) we believe that the Site is being or has been used to commit unlawful acts, (ii) the information is subpoenaed or otherwise becomes relevant in a court proceeding, (iii) you violate or breach an agreement with the Site, (iv) you have submitted fraudulent or otherwise invalid information to this Site, (v) we believe that you may harm, or have harmed, the property or other rights of us, our employees, the Site's other users or any other third party, (vi) we are sold to or otherwise acquired by any individual, entity or organization (i.e. to a successor entity in the event of sale of the business, including merger, bankruptcy or other ownership change), or (vii) when we otherwise deem it necessary or appropriate. We may disclose any record or communication to any third party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the requirements of the CAN-SPAM Act of 2003, as amended from time to time, or any other applicable state or federal law, rule or regulation.

OPTING-OUT 

If you no longer wish to receive newsletter or promotional communications from us, you may opt-out by following the instructions included in each newsletter or promotional communication or by contacting us as provided in this Privacy Policy. You may continue to receive email communications from us for up to ten (10) days from the time we receive your unsubscribe request. Please note that we can only control our own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their communications.

ACCESS/ACCURACY

To the extent that you do provide us with certain personally identifiable information, we strive to maintain the accuracy of this information. Our goal is to provide a means to contact us should you need to review, update or correct your information. If for any reason those means are unavailable or inaccessible through the Site, contacting us as provided in this Privacy Policy to send your request to review, update or correct your personally identifiable information and we will make reasonable efforts to comply as soon as possible.

SECURITY OF INFORMATION 

Use of the Site is at your own risk. Nonetheless, we do make reasonable efforts to secure your information, including, but not limited to, monitoring our network and data for intrusions. We also use industry-accepted standards to protect your information, including SSL encryption if transmitting sensitive information. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to your sending information. If for any reason the security of the Site is compromised you will be notified within 72 hours of Site being aware of such security breach. 

LINKS TO THIRD PARTY SITES 

The Site may contain links to third party Web sites including sites with which we have no affiliation. We are not responsible for their privacy practices. It is recommended you read the privacy policies on all such third party Web sites.

CROSS-BORDER TRANSFER 

The Site is controlled and operated by use from the U.S., and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the U.S. Your information may be stored and/or processed in any country where we have facilities or in which we engage service providers. By using the Site you consent to the transfer of information to countries outside of your country of residence, including the U.S., which may have different data protection rules than those of your country.

CHILDREN 

If you are under 15, you may not access or use the Site. BY ACCESSING OR USING THE SITE, YOU REPRESENT THAT YOU ARE AT LEAST 15 YEARS OLD. In compliance with COPPA, we do not knowingly collect personally identifiable information from users under 13.

GENERAL

Use of this website is at your own risk. This site is hosted on a reputable platform and we take proper efforts to maintain and host the site. However, we make no explicit representations or warranties as to the safety or your individual use of the website. The terms, conditions and privacy policy contained on this page is subject to change at any time. 

CONTACT INFORMATION 

For more information, or if you have questions about this Privacy Policy, the use of our trademarks or copyrighted material, or wish to opt-out as provided above, you may contact us at cat@kittymeowboutique.com or send us correspondence at the following address:

Kitty Meow: A Creative Boutique 

15507 S. Route 59 • Suite 105 • Plainfield, IL 60544